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Subprof, delayed orders
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#2
May 2nd, 2008
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how long have you been waiting?
also, When do you move back to wisconsin? and... Why 2 suits? one 5mm and one 3?
__________________
------Scott DeeperBlue.net Regional Advisor Every man dies. Not every man really lives. - WILLIAM WALLACE WISCONSIN SPEARGUN HUNTERS http://wi-speargunhunters.tripod.com/ 
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#4
May 3rd, 2008
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I know the people at Subprof as I live close by, and can vouch for them not being dishonest or trying to rip people off. As with any company that works through the internet they do have occasional problems, mostly due to their suppliers not delivering on time. And in several of the situations I've seen, there can be a language problem.
If you PM me your name and order number, and what exactly you asked for and the date, I'll be happy to call the owner and help you get this sorted out. Adrian
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#5
May 3rd, 2008
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I've ordered stacks of gear from them, and have done so for about five years. Never a problem. That's good of you Adrian to sort that out.
Perhaps the title of this post could be changed or toned down a bit, as I doubt very much that they are intentionally screwing anyone. Have you emailed them to find out what's happened to your order?
__________________
 Stevie once said he thought of you travelling the world on a tide... beautiful thought. Miss you sx
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#6
May 3rd, 2008
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I placed an order for over 300 euros 51/2 weeks ago - nothing has arrived & no answers to my mails!! The only information I have had was a mail saying part of my order was not in stock but that was 51/2 weeks ago?
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"DeeperBlue.net Regional Advisor".
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#7
May 3rd, 2008
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Is subprof the same company in l'estartit (scuba store?) If not, then I have got them mixed up.and I have never used them. Sorry.
__________________
Stevie once said he thought of you travelling the world on a tide... beautiful thought. Miss you sx
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#8
May 3rd, 2008
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Foxfish, pm me your order details as well, I'll call them.
Sara, it's not the same people. Subprof is in Cassa de la Selva, near the airport.
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#10
May 5th, 2008
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PM me your order number and I'll call them.
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#12
May 6th, 2008
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I just had a few fun days with DHL who deliver for Scubastore. My package arrived in the UK no problems and on time (hat's off to Scubastore), then it was DHL UK's turn to drive it to my door - what a bunch of every excuse under the sun delivery service!
 I will use Scubastore again - no problem  but I will avoid DHL UK like the plague!
__________________
just sit-and-wait
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#14
May 6th, 2008
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Ive used subpro a few times and find that emailing first to make sure the items I want are in stock helps a lot.
Good prices and Friendly staff.
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#15
May 6th, 2008
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I've ordered from them before and the only problem i had was DHL- It took an extra week- because they said they couldn't find my house. I ended up having to sit on the phone with the guy and give them turn by turn directions.
__________________
------Scott DeeperBlue.net Regional Advisor Every man dies. Not every man really lives. - WILLIAM WALLACE WISCONSIN SPEARGUN HUNTERS http://wi-speargunhunters.tripod.com/
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